Teams reach the right information faster with Alva
25,000 employees
using Alva within the first 10 weeks
KEY OUTCOMES
Alva Platform
Empowering everyone at Alfa Laval to access the right knowledge instantly.
This drives smarter decisions, faster work, and operational excellence through AI.
+20%
Faster Knowledge Access
10+
Systems Connected
Alva searches across tools and sources from a single place
+75%
Workforce Capability Lift
Employees can now perform tasks they previously couldn't
+85%
Employee Engagement
Higher adoption and active usage across teams
58% of user questions
answered instantly with no human in the loop
5× more time saved
as employees save 40–80 minutes daily
39% of support messages
fully resolved by Alva before first-line escalation
The Client
Alfa Laval is a global industrial leader whose technologies support heat transfer, separation and fluid handling in some of the world’s most critical industries. For a company operating at that scale, information is the fuel that keeps decisions moving.
As the product portfolio grew and digitalization accelerated, employees had to navigate many different systems, teams and documents to find what they needed. Valuable time was spent searching, asking colleagues, or piecing together answers from multiple tools instead of focusing on their core work.
“With Alva, our ambition was clear: make information accessible to every employee, partner, and customer at the moment they need it. What impressed me most was how closely the outcome matched that vision. We now have a platform that truly democratizes knowledge and strengthens the way we operate globally.”
Hans Troiza, CTO Digital – Alfa Laval
To stay competitive in an increasingly knowledge-driven industry, Alfa Laval wanted information to be easy to reach for everyone – in a consistent and trustworthy way. That ambition became Alva.
The Challenge
The challenge wasn’t just the complexity of Alfa Laval’s information landscape – it was the way people had to work around it. Finding the right answer could mean searching across many systems, asking colleagues in other time zones, or waiting for experts who were already busy. Important decisions depended on manually stitching together knowledge that lived in silos.
To fix this, Alfa Laval needed more than a generic search tool or yet another system. They were looking for a partner setup that could work inside their security boundaries, understand the reality of global operations, and turn AI from a buzzword into something people could trust in their daily work.
“We were facing a complex challenge with very limited time, but that only strengthened our creativity and drive. Together with Alfa Laval, we turned big requirements into concrete solutions faster than any of us thought possible. It proved that with the right partnership, even the toughest challenges can be transformed into real results.”
Amina Ovčina, Developer – Reeinvent
On top of that, the timeline was ambitious: a secure, enterprise-wide AI-powered platform, rolled out globally in 10 weeks. There was no room for theoretical promises – only for solutions that respected data, governance and real-world constraints.
The Solution
Together, Alfa Laval and the Trident partnership created Alva – a secure, enterprise-wide AI platform that turns scattered information into one conversational experience. From the start, Alva was designed as a long-term capability, not a one-off project.
Reeinvent led the product and platform development: mapping information flows, shaping the conversational experience and building the components that let Alva pull data from multiple systems into one trusted answer.
System Verification brought in deep QA and test expertise to make sure Alva is stable, reliable and safe to rely on. They helped validate how the platform behaves under real-world usage and ensured it meets Alfa Laval’s quality and compliance requirements.
“Launching an AI platform globally in 10 weeks is not something you do alone. By combining Alfa Laval’s domain expertise with the Trident partnership’s technical capabilities, we moved from concept to worldwide rollout at remarkable speed. The result is a robust, enterprise-ready solution that exceeded expectations.”
Fredrik Nilsson, AI Business Architect – Digital Innovation Centre at Alfa Laval
CodeScene adds continuous insight into code health. Its Code Health KPI runs as a quality gate in pull requests, giving the team a clear baseline to protect as Alva evolves and helping them spot hotspots before they become issues.
The result is a living platform. In less than 10 weeks, Alva went from concept to a global launch for 25,000 users, and it now expands with role-based agents and new use cases as Alfa Laval’s needs grow.
WHAT’S USED
Technologies
Alva is built with modern frontend and scalable backend services, supported by AI components and automation.
Together, they keep the platform fast to iterate on, secure, and reliable in daily use.
NEW STANDARD
Development Reeinvented
We started with code and advanced to AI-powered solutions.
Today, we Reeinvent development to shape the future of business.
Today, we Reeinvent development to shape the future of business.
